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Insurance Broker Finds Digital Risk Protection to Enhance Customer Safety

Case Studies

Insurance Broker Finds Digital Risk Protection to Enhance Customer Safety

ZeroFox provides the timely, actionable intelligence to shore up Simply Business’s information security.

15

Executives Protected

ZeroFox protects 15 Simply Business executives from impersonation, account takeover, physical threats, and doxxing.

150+

Escalated Alerts

ZeroFox escalated more than 150 high-value alerts during our partnership.

74%

Alert Validation Rate

ZeroFox experts reviewed, validated, and deemed three-quarters of the alerts important enough to flag to the customer.

Digital Risk Protection for the Experts in Protecting Customers

Business Overview

Simply Business is one of the UK's largest business landlord insurance providers. In their 20 years of operation, Simply Business has helped over three million small businesses and self-employed people find the protection that's right for them. Their team is united in their purpose - insuring small businesses and enabling big dreams.

Searching for the Right Security Solution

As a business insurance broker, Simply Business understands the importance of securing companies from threats of all varieties. With that in mind, Simply Business’s security team needed to review their existing cyber security approach. They wanted to find ways to boost threat detection and remediation. 

With their requirements in mind, the Simply Business Cyber Threat Intelligence team narrowed their choices down to two providers. During the POC process, ZeroFox offered hands-on support from the beginning. This included refreshing Simply Business’s cyber threat policies and alerts, creating custom rules, and triaging alerts. 

“We had regular contact from ZeroFox even during the POC, and quick responses to any questions or issues we had,” says Leena Gokal, Cyber Threat Intelligence Lead at Simply Business. “Having that kind of support was very much appreciated whilst we worked together to define exactly how the system would work.”

Comprehensive Digital Risk Protection Prioritizes Customer Safety

Now, the ZeroFox platform continuously monitors the attack surface on Simply Business’s behalf. That way, the Simply Business team can quickly identify risk and potential adversary activity. These threats are now intercepted before any systems become at risk, which helps enhance customer safety. 

We were already using best practice, but with the help of ZeroFox, we’ve been able to ensure the protection of information from misuse, unauthorised access, disruption, or destruction. We’re delighted with the results.
- Leena Gokal, Simply Business Cyber Threat Intelligence Lead

ZeroFox’s Digital Risk Protection services helps Simply Business further improve their visibility. It enables them to quickly and robustly deal with threats. Using the platform, the team has gained an even more comprehensive understanding of the company’s digital footprint, as well as the threat environment.

Leena and her team also rely on ZeroFox to provide tactical support. As the partnership evolves, the team continues to improve their processes and practices in order to ensure higher levels of cybersecurity.

“We deeply understand our responsibility to our partners and our customers when it comes to cybersecurity. We believe that the ZeroFox platform is a great addition to our existing approach, as we continue to prioritise the safety, security and dependability of our systems and processes.
- Leena Gokal, Simply Business Cyber Threat Intelligence Lead

Now, Simply Business has a proactive cybersecurity strategy powered by ZeroFox’s Digital Risk Protection (DRP) platform. Armed with accurate, of-the-moment intelligence, Simply Business’s security experts are continuing to ensure complete security of systems and data.

See ZeroFox in action